StageReady Academy Privacy Policy
Effective Date: October 26, 2023
At StageReady Academy, located in the heart of Chicago's performing arts scene at 123 Arts Avenue, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website stagereadyacademy.com or use our services.
Information We Collect
We collect various types of information, including:
- Personal Information: This includes your name, email address, phone number, postal address, date of birth, and any other information you voluntarily provide when you register for courses, subscribe to our newsletter, or contact us.
- Payment Information: If you enroll in a course, we collect necessary payment information, such as credit card details or bank account information, to process your payment. This information is securely handled by our payment processing partners. We do not store your full credit card number on our servers.
- Demographic Information: We may collect demographic information such as your age, gender, and interests to better understand our student base and tailor our services.
- Technical Information: We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior. This information is used to analyze trends, administer the site, and gather broad demographic information.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to remember your preferences, track your usage patterns, and deliver targeted advertisements. You can control cookies through your browser settings. See our Cookies Policy for more information.
- Communications: We may retain copies of any communications you send to us, such as emails or messages through our contact form.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To enroll you in courses, process payments, and provide you with access to our resources and facilities.
- Communication: To communicate with you about your enrollment, send you updates about our programs, and respond to your inquiries.
- Marketing: To send you promotional materials, newsletters, and information about upcoming events. You can opt out of receiving these communications at any time by following the unsubscribe instructions in our emails or by contacting us directly at [email protected].
- Improving Our Services: To analyze usage patterns, conduct research, and improve our website and services.
- Legal Compliance: To comply with applicable laws and regulations, including responding to legal requests and preventing fraud.
- Personalization: To personalize your experience on our website and tailor our course offerings to your interests.
How We Share Your Information
We may share your information with:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, email marketing, and other services. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties with your explicit consent.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information, such as payment details, during transmission.
- Secure Storage: We store your information on secure servers that are protected by firewalls and other security measures.
- Access Controls: We limit access to your information to authorized personnel only.
- Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely dispose of it.
Your Rights
You have certain rights regarding your information, including:
- Access: You have the right to access the information we hold about you.
- Correction: You have the right to correct any inaccuracies in your information.
- Deletion: You have the right to request that we delete your information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your information for certain purposes, such as marketing.
- Portability: You have the right to receive your information in a portable format.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe, typically within 30 days.
Children's Privacy
StageReady Academy is committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of each website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
StageReady Academy
123 Arts Avenue
Chicago, IL 60601
Phone: (312) 555-7890
Email: [email protected]
This Privacy Policy is governed by the laws of the State of Illinois.
Policy drafted by: Amelia Stone, Data Protection Officer.